Privacy Policy
Last Updated: May 25, 2018
Mdxhealth and its group companies (the “Mdxhealth Group”, “we”, “our” or “us”) respects your right to the privacy of your information. We are committed to being transparent about how we use, share, and protect your information. To help further our commitment, we have developed this Privacy Policy to help you better understand the types of information we collect, why we collect it, how we will use it, and the various options you have to manage the privacy of your Personal Information.
For purposes of this Privacy Policy, “Personal Information” means any information that can be used to identify, contact, or locate you, such as: your name, address, email address, or phone number, but does not include any information that has been fully anonymized so that a specific individual can no longer be identified from it.
Please take a moment to read the following to learn more about our information practices, including what type of Personal Information is gathered, how the Personal Information is used and for what purposes, to whom we disclose Personal Information, and how we safeguard your Personal Information.
Privacy Practices
Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements (“Applicable Data Protection Laws”). According to Applicable Data Protection Laws, you may be entitled to know the identity of your “Data Controller” i.e. the legal entity which determines why and how your Personal Information is processed. We are the controller of the data you submit on this website. In the European Union, our data protection representative is mdxhealth BV, Transistorweg 5, mailbox 5E, 6534 AT NIJMEGEN – The Netherlands.
Within the Mdxhealth Group, our most important asset is our relationship with our user community. We are committed to maintaining the confidentiality, integrity, and security of your Personal Information. We are proud of our privacy practices and want you to know how we protect your information submitted or collected through your use of our solutions.
US Privacy Notice: As a healthcare provider in the United States, we are required by law to provide US residents with a notice of our privacy practices (“NPP”) detailing how we may use and disclose their protected health information (“PHI”), as well their rights and our obligations with respect to that PHI. Our current NPP may be found here.
EU Privacy Notice: We confirm that any Personal Information of data subjects processed in the context of our activities in the EU will be carried out in accordance the Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data – General Data Protection Regulation (“GDPR”).
If you reside in the European Economic Area (“EEA”), you have certain rights with respect to your Personal Information that we collect and process. As a data subject, your rights include: the right to erasure of data, to rectify data, to access data, the portability of data, to withdraw consent to processing, to object to processing and to lodge a complaint with the relevant supervisory authority.
Where we are responsible for transferring your Personal Information out of the EEA (and where we are required to do so under Applicable Data Protection Law) we will ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards:
- transfer the data to a non-EEA country which has been awarded an adequacy decision by the European Commission;
- put in place a data transfer and data processing agreement with the recipient mdxhealth affiliate or third party to ensure that they protect the data with the same level of protection as required within the EEA;
- or transfer the data to an organization that is part of the Privacy Shield.
Information We Collect
The Personal Information you supply will be used to provide you with a better service, process your requests and in particular for the following reasons:
- To respond to your inquiries
- Market our services, send news or invite you to events
- Supply you with requested information on mdxhealth products and services
- To compile anonymous statistics for example website usage statistics
- To fulfil legal obligations
- To manage our business performance, assessing client satisfaction, conducting tests on new or existing systems
- To resolve any issues caused by a fault or problem with our website
Will we share or sell your Personal Information?
We will not sell or rent your Personal Information, except where we are required to share your information with any third parties who provide services on our behalf.
To operate our group of companies effectively, we use shared systems between our companies, resources and subcontractors so Personal Information and anonymous information may be shared between these parties, stored or processed outside the country where you are located. Where we do so we’ll ensure that any transfer is subject to appropriate safeguards and this Policy.
How long do we keep your data?
We keep Personal Information in accordance with regulatory obligations and good practice. The time depends on the nature of the information. The time also may change. We endeavor not to keep your Personal Information for any longer than is necessary.
Children
Mdxhealth does not intend to collect, and will knowingly collect, Personal Information from children under age 16. If we become aware that a child under 16 has provided us with Personal Information, we will take reasonable steps to remove such information from our systems and terminate the applicable account.
Cookies
Some of our Web pages may contain “cookies,” which are data that may be sent to your Web browser and stored on your computer. Any information obtained consequently is used on an anonymous, aggregated basis and you cannot be identified from it. Most Web browsers can be configured to not accept cookies, or to notify you if a cookie is sent to you.
We use two types of cookies on our website:
- Cookies that are necessary in order to enable the visitor to use the website. These are deleted when you close the browser.
- Cookies that collect information about how the visitor uses the website in order that we can improve the performance of the website. We may use your IP address to resolve any problems with our server, to administer our website and improve our website. We may perform IP lookups to determine which domain a visitor is coming from to understand the demographics of the visitors. The usage is not combined with Personal Information.
Third-Party Cookies
Certain cookies are placed by a third party, for example Google Analytics to measure the use of the website. These cookies are found in other companies’ internet tools which we use to enhance our site, which are controlled by them. If you do not want a website to place cookies on your device, you can change the settings of your browser.
Important Information for California Residents – Your California Privacy Rights
We do not share your Personal Information with third parties for their direct marketing purposes, as defined by California Civil Code Section 1798.83, unless we give you choice (opt-in or opt-out) before sharing with those third parties.
If you are a California resident and you have questions about our practices with respect to sharing information with third parties for their direct marketing purposes and your ability to exercise choice, please contact us at mdxhealth, Inc., c/o General Counsel, 15279 Alton Parkway, Suite 100, Irvine, California 92618. You must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. Please note that we will not accept inquiries via the telephone, email, or by facsimile, and we are not responsible for notices that are not labelled or sent properly, or that do not have complete information.
Security
We are committed to protecting the security and privacy of your Personal Information. We will use appropriate technical and organizational measures to restrict access to Personal Information to those of our employees, agents, contractors, or representatives who require access to such information to perform tasks assigned to them by us. All Personal Information gathered is stored by us in a secure, password-protected database. We will protect Personal Information provided to us by using reasonable security safeguards against loss, theft, unauthorized access, disclosure, copying, use, or modification.
Your Privacy Choices
To seek access to Personal Information about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, please:
- Contact our Legal & Compliance team by clicking on the “Contact Us” link on the MDxHealth Site you are using
- Contact us by emailing privacy@mdxhealth.com
You may also send a letter to either of the following address:
| mdxhealth, Inc. | mdxhealth BV |
| Attn: Legal & Compliance | Attn: Legal & Compliance |
| 15279 Alton Parkway, Suite 100 | Transistorweg 5, mailbox 5E |
| Irvine, California 92618 | 6534 AT NIJMEGEN – The Netherlands |
We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests. Please note that even if you request for your Personal Information to be deleted, certain aspects may be retained for us to: meet our legal or regulatory compliance (e.g. maintaining records of transactions you have made with us); exercise, establish or defend legal claims; and to protect against fraudulent or abusive activity.
Mdxhealth reserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.
